Do you offer Refunds or Exchanges?
Unfortunately we are unable to offer refunds or exchanges unless the item is faulty.
We advise you to be very careful with the monogramming details that you enter on your order as we cannot take responsibility for any errors made.
What do I do if my product is faulty?
We will be happy to issue you with an exchange or refund of your choice. Simply contact us at firstname.lastname@example.org and we will be happy to assist you.